Playbooks & Resources

Foundations Course

Start approaching things differently. After completing the Foundations Course, you will have the tools and direction you need to establish a truly customer-focused approach. This will drive more sales, higher retention, and greater expansion.

Joe Brown, Founder/CEO of Deardoc

“Working with Jeff has been a game changer for our Customer Success team. His playbooks for expansion are second to none, and played a big role in helping our team hit record months. Jeff's insightful coaching and thoughtful guidance consistently demonstrate his deep expertise in Customer Success.”

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